Orange Israel pushes on customer service experience

July 6, 2009

Orange has recently launched two initiatives to ease their customers:

The first is My Orange, a new page on its WAP portal will allow cutomers to check thair bills, and modify their subscription directly from their mobile.

The second service is a callback servie allowing customers calling the customer care center on peek times to hang up the phone and hold their position on the line.  The customer will recieve a call back when his turn arrives.

Here is ‘My Orange’  commercial:

Enjoy


Pelephone Launches Musix

June 27, 2009
Pelephone

Pelephone

To you readers it might seem as if we are Pelephone fans, but it isn’t so, it is just that Pelephone provides us with more material for posts lately since it begun its re-branding campaign.

So today I’d like to share some content news: Pelephone has launched an ‘unlimited’ music download service called musix. The service cost 20 ILS per month and allows customers to download an unlimited amount of music track from a library of 250,000 songs and play them on their mobile or PC.

So what’s the catch? The songs will be available to customers as long as they are registered to the service for 20 ILS. If they choose to cancel the service the whole list of songs will be erased, so think carefuly if you would like to subscribe to the service since though you can cancel the service anytime, it is unlikley you would like to do so after acquiring a large number of songs.

This is what the service looks like:

Musix Service

 

 

 

 

 

 

 

And you can check out the internet ad (Banner) here:

Musix


One more post on Google’s Android

October 4, 2008

It seems that a mobile blog which doesn’t publish anything about Android is no more considered to be mobile enough these days :). So I’m trying to keep in pace.

Today I’ve found an interesting article named: “Google spreading itself too thin”. The article has finally formed for me some thoughts which have been running in my mind ever since Google announced it would develop a mobile platform. Read the rest of this entry »